Frequently Asked Questions
We’ve assembled commonly asked questions and responses. If you have any questions that you don’t find answers to below, we encourage you to contact us.
General Questions
How is Remove The Fume connected to Plymovent?
How is Remove The Fume connected to Plymovent?
Remove The Fume is a webshop by Plymovent. While you can buy products from Plymovent Inc. on a quotation basis, you can directly purchase Plymovent’s line of Industrial welding fume extraction systems through Remove The Fume as per the listed price.
How do Fume Extractors work?
How do Fume Extractors work?
Think of it as a vacuum cleaner that captures, filters, and cleans the air you breathe while working. It uses a powerful fan to create suction, drawing in fumes and dust particles from the work area which then passes through a series of filters that capture and clean the polluted air. It’s then released back into the workspace or exhausted outside, depending on the system.
What are the different types of Fume Extractors on Remove The Fume?
What are the different types of Fume Extractors on Remove The Fume?
Our catalog includes Mobile and Stationary Fume Extractors, Downdraft Tables, Air Quality Monitors, Extraction Arms, and Replacement Filters.
How should I select a Fume Extractor?
How should I select a Fume Extractor?
There are many factors that you need to take into consideration while choosing a Fume Extractor for your workshop. Some of them are: welding applications performed, frequency of welding, material welded, size of the workshop, noise levels, and finally, budget.
Does RTF sell its products on quotation basis?
Does RTF sell its products on quotation basis?
No, the Plymovent products on Remove The Fume are sold at the listed price. For quotations, you can contact us and we will connect you with the sales representative/manager for your region who will help you determine the best fume extraction solutions as per your requirements and help you with a quotation.
Where are you located?
Where are you located?
Our United States office is located in Cranbury, New Jersey, whereas our Canadian office is in Mississauga, Ontario.
How do I signup to become an official Remove the Fume reseller?
How do I signup to become an official Remove the Fume reseller?
To become an official Remove The Fume reseller, you can visit the LINK and read through the list of requirements. If you believe you qualify, just fill out the form at the end of the page.
What are the benefits of becoming an official Remove the Fume reseller?
What are the benefits of becoming an official Remove the Fume reseller?
If you qualify to become a Remove The Fume reseller, you can enjoy benefits such as Exclusive Reseller Discounts of up to 20%, Premium Quality at competitive prices, and Free Shipping across North America.
Do we offer solutions for aluminum buffing, sanding or grinding?
Do we offer solutions for aluminum buffing, sanding or grinding?
No unfortunately we do not. The dust from these processes on aluminum specifically are combustible and we do not offer products suitable for combustible dust or fume. Our solutions are however suitable for aluminum welding.
Where is our equipment manufactured?
Where is our equipment manufactured?
Remove The Fume manufacturing facilities are located in the Netherlands as well as Thailand.
Is there warranty on the filter life?
Is there warranty on the filter life?
Filters are not warranted.
Product Related Questions
Why do I need a fume extractor?
Why do I need a fume extractor?
Welding fume extractors are an essential tool to protect your worker’s health and fulfill the health and safety requirements set by the state/country. While a regular air ventilator/fan might be sufficient to push out the toxic air, it doesn’t filter it like a fume extractor does.
What are the types of welding applications that the Remove The Fume Extractors can be worked on?
What are the types of welding applications that the Remove The Fume Extractors can be worked on?
Remove The Fume’s Fume Extractors can be used for welding applications like MIG-MAG/GMAW, TIG, FCAW, Stick/MMAW, Grinding, Polishing, and Finishing. Remove The Fume’s products effectiveness on these applications will differ from product to product. To know if your choice of Remove The Fume’s Fume Extractor can filter out the harmful contaminants from the previously mentioned applications, you can contact us via the LINK and ask for the Product Data Sheet.
What certifications does RTF products have?
What certifications does RTF products have?
To adhere to US and Canadian market regulations, all the products on Remove the Fume are ULC and CSA certified.
How often do I need to change the filters on my Fume Extractors?
How often do I need to change the filters on my Fume Extractors?
The frequency of filter maintenance/replacement depends on your welding intensity. For heavy use, clean or change filters every 2-3 months. For light use, do it every 3-5 months. But these are tentative timelines and can change as per the usage frequency too. You can consider self-cleaning filters to save time, effort, and money.
Do the filters in the fume extractor systems filter the gases from the welding process?
Do the filters in the fume extractor systems filter the gases from the welding process?
No they do not, we recommend some source of fresh air be brought into the facility such as make up air systems or simple wall louvers.
What is the particle size that the HEPA filter can capture?
What is the particle size that the HEPA filter can capture?
HEPA, or High Efficiency Particulate Air Filter, are pleated mechanical filters that are designed to capture 99.97% of harmful particles in the air which are as small as 3 µm (microns). HEPA Filters are really beneficial for welding processes like MIG, TIG, SMAW, and FCAW.
Order & Billing Related Questions
How do I track my order?
How do I track my order?
Whenever an order is shipped from our facility, a confirmation email is sent out to the customer about the same. Usually, those email contains the shipping and tracking information. If not, you can contact us via the LINK or write an email to ip.orders@plymovent.com.
How do I cancel or change an order that I placed?
How do I cancel or change an order that I placed?
To cancel your order or make changes, you can contact us via the LINK or write an email to info@removethefume.com. Please be advised, that cancellation or modifications to the orders can only be made before the order is shipped from our facility.
What locations does RTF ship to?
What locations does RTF ship to?
We currently ship to Canada and the Continental US.
Who to contact for order related inquiries?
Who to contact for order related inquiries?
To inquire about your order, you can contact us via the LINK or write an email to ip.orders@plymovent.com.
Does Remove the Fume allow freight pickup?
Does Remove the Fume allow freight pickup?
We certainly do! While placing your order, in the order notes you can mention that you will be arranging your own freight pickup or you can contact us via the LINK and update us about the same.
Who to contact for billing related inquiries?
Who to contact for billing related inquiries?
Our billing team can be contacted via ip.payable@plymovent.com.
